Terms & Conditions

Daphne Bags follows open-trade policy and anybody can purchase from Daphne Bag as well as sell globally. We are not responsible if you fall in any kind of Litigation/Law-Suit/Civil case or any kind of disputes with any third party.

By proceeding to check-out and placing order with us, any individual/companies agrees to the terms and condition of Daphne Bag.

The following terms and conditions shall govern the sale by Daphne Bag and the buyer. By placing orders with Daphnebagss.com, it is deemed that you have read, understood and agreed to our Terms & Conditions. If you find any subject in the Terms & Conditions not acceptable, please contact Daphne bag before placing your order.

$500.00 Minimum order

Accounts and orders are subject to prior approval by our corporate office.

We accept most major credit cards; MasterCard, Visa, American express, Discover and PayPal. The payment will be deducted from your account when you place the order.

Daphne bag encrypts all your card information using the so-called SSL (Secure Socket Layer) protocol. This means that no unauthorized persons will be able to view your card number or other information during the transaction with Nets. The total cost of your items purchased plus shipping fees as displayed on the web will be billed to your credit card. In order to keep a high level of security for our customers, we may request further correspondence from the purchaser in the event that we suspect a fraudulent order.

All orders are shipped with International shipping companies like Fedex, DHL, UPS. When your order leaves our warehouse you will receive a tracking number via e-mail in order for you to track your order on respective courier websites.  All delivery times are estimated depending on the carrier.

Our current lead time for all orders is 2 1/2 - 3 weeks. It is our goal to ship all orders complete; however, occasional high demand will deplete stocks of an item. If an item is backordered it will be shipped as soon as it becomes available.

Customers are responsible for shipping costs on all backorders.

Please let us know if you do not want to receive backorders.

Timely delivery is based on the condition that the courier (Fedex/DHL/UPS) keeps day-to-day delivery schedules. Daphnebags.com will not be held responsible for delays with the couriers. All delivery estimates are based upon Working/Business days. Please note that the following delivery charges do not include import costs that may be due when the purchased goods reach the country of destination.

Each bag unfolds a story about the journey that the material has made, as they are made mostly of up-cycled truck tarps & military tents showing unique marks of wear and tear and color variation. The texture and material variations that are part of our up-cycled process make each bag truly unique. However - please let us know if you receive a bag or tote that seems to exceed these expectations.

The colours of products seen on Daphnebags.com will depend on the monitor from which it is viewed and can vary depending on the monitor. Therefore the colour seen on the monitor can vary from the accurate colour of the product. Please note that we have tried as accurately as possible to display the colours of the textile, lining, leather etc. as well as the tactility of all materials used.

Please note that all Daphne bags products are made of natural leather and textiles of the highest quality. We would like to point out that vegetable tanned leather is a natural product and therefore can vary in colour and structure from product to product and from collection to collection.

These minor variations in products should be viewed as a unique characteristic and not as a fault. Please be aware that natural and coated fabrics used in dark or very strong colours may be subject to transference of colour through rubbing, and the use of these products should be used with caution when in contact with light colours. All textiles have been given a water repellent surface, but are not water resistant. Note that all leathers are sensitive to rain and other wet spots.

All sizes on any product viewed on Daphnebags.com are external sizes measured in inch. All the products are handcrafted that’s why a little size variation can occur.

If for any reason you wish to raise a claim on a purchased item,

Then first you have to send the detail with images of the defected product.

If there is any kind of manufacturing defect or any other human error found then in this case, your refund will be applicable and the same will be credited to your account within next 10 days.

In other situation, we will examine your claim, and determine if it is due to: Natural Wear and Tear, Improper Use, Third-Party Interference, Natural Disasters, or damage unrelated to production or quality, in which case we will not fix.

In case of complaints, please contact: vijay.tsao@daphnebags.com

Daphne bags takes your privacy very seriously. We follow industry standard protection procedures to ensure your personal information is secure. Your credit card information is encrypted using secure socket layer technology (SSL) -and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry approved security precautions.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or want more information, contact us:  vijay.tsao@daphnebags.com

All the goods you ordered from our site for delivery, they may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.

Please be advised that we reserve the right to deduct, from any refund due to the customer, the costs incurred by us for the return shipment of Goods refused by the customer at Customs in the destination country.