FAQ's

Our bags are made from a combination of hand-picked recycled fabrics including repurposed military tents and canvas tarps as well as goats leather and other natural fibres

No. Each bag is completely individual as the look of the bag is centred entirely around the recycled material that it is made from.

Each bag is handmade featuring handpicked repurposed fabrics and is coloured with natural dye free of chemicals.

We like to pay homage to where the bag came from. We like to think of our items as purpose led fashion. We put the environment through recycling and repurposing. There are no chemical based products; ensuring safety for the buyer.

Unfortunately, our bags are not machine washable due to the leather handles. For best care of your bag, please clean gently with a damp cloth.

Whilst the bags are made from predominantly repurposed fabrics, they do feature goat’s leather in the handles. So they are not completely vegan.

We accept all major credit cards and PayPal.

We absolutely do - everywhere through the world.

We charge a flat fee of ______ regardless of where in the world you are.

We endeavour to send your item within 2 days of payment being cleared.

We use _______ shipping

Shipping options are:

Overnight express: 1 - 2 days

Standard delivery: 3-5 days

Yes you can. You can select this option when you place your order through the website.

If you are not happy with your exclusive Daphne bag for any reason at all, please return your item within 30 days of receiving it. We will then happily give you a credit note to purchase something else from our online store. The bag must have no evidence of being used for your to receive a credit note.

If you need to cancel your order within 24 hours of ordering, please email us at _______. We will do our best to work with your request. If you need to cancel after it has already been dispatched, you may return your item to our warehouse for a full refund.

Certainly! Just ensure that you return your bag untouched in its packaging.

Unfortunately not. We believe gift wrapping is an unnecessary use of paper.